IRW Quality and Accountability Framework Statement

Quality and accountability commitments

Below is our three pronged approach that encapsulates globally accepted principles of quality and accountability as recognised by the Core Humanitarian Standard (CHS) and other related global initiatives such as the Global Standard for CSO Accountability.

A. Ensuring quality of projects through standardised project cycle management IRW is committed to maintain quality, manage risks, maximise resources while ensuring balance between competing priorities of scoping, budgeting and scheduling. IRW recognises the following stages as critical for effective and efficient project cycle management to produce relevant and appropriate results:

Needs Assessment, Designing, Planning, Implementation, Monitoring & Evaluation, Closure

IRW commits for strengthening local capacities while avoiding negative effects in every project and ensuring that goods and services are delivered according to Sphere and LEGS Standards as far as possible. Moreover we recognise ‘staff welfare and care’ as the core principle that guides our program management at all levels.

B. Demonstrating accountability to aid receivers

IRW commits to establish mechanisms and allocate resources to demonstrate its commitment to remain transparent, impartial and participatory while upholding human dignity throughout its interaction with beneficiary community. IRW recognises the significance of coordination and complementarity among various humanitarian agencies at local and global levels. We put conscious efforts to uphold the following three principles to demonstrate accountability in our actions:

i. Establishing impartiality and accountability through community participation, feedback and review of programmes

ii. Ensuring transparency in communicating IR’s presence, intentions and services to the local community

iii. Promoting rights and dignity through complaints handling

iv. Ensuring complementarity and accountability through coordination

C. Assuring quality and accountability

IRW commits to continually fulfil its vision, mission and aims. We are aware of our global presence and hence ready to confront program challenges while learning from a variety of our experiences. We consider the following functions as key to sustain and improve quality and accountability features of our programs:

i. Managing organisational knowledge through staff capacity development and establishment of policies, best practice guides strategies, frameworks, templates and standards.

ii. Ensuring consistent compliance verification through audit, review and evaluation functions at global level.

Beyond IRW

IRW reaffirms its commitment to promote and strengthen accountability and quality principles while working with partners, donors and membership bodies.

A. Partnerships

In the interests of project sustainability, building local capacity and community empowerment, and particularly in the case of implementing development projects, IRW believes it is the right of the communities it works with to be empowered to sustainably manage their own services and development processes. We commit to uphold our above mentioned quality & accountability commitments while working in any form of partnership. IRW therefore actively encourages working with partner organisations in at local level in the following circumstances:

i. In order to safeguard the long-term sustainability of a project and the IRW investment in it, and in the interests of enabling and empowering local communities, IRW may work jointly with a local NGO, CBO or local government agency that will be able to continue managing the project once IRW withdraws its involvement and funding.  The initial partnership sometimes involves IRW managing or jointly managing the project until such time as the local NGO has developed the capacity to take full responsibility for it. In other cases where local partners have established capacity, IRW may provide funding for them to manage the project from the outset.

ii. In circumstances where IRW has no operational capacity, it may forge partnerships with other local or international NGO’s, in order to deliver aid or development services satisfactorily. A condition for grant-aiding any partner in these circumstances is that IRW will be provided the opportunity of monitoring and evaluating the project in the field.

iii. In circumstances where IRW has operational capacity and is approached by other international or national organisations to work in partnership with them, either delivering aid or implementing projects, it may draw up partnership agreements with them.

B. Donors and Partners

We are always ready to demonstrate and facilitate all those initiatives taken by donors to promote quality and accountability. Our donors include state institutions, IGOs and INGOs including WFP, DFID/UKAID, EC/ECHO, UNHCR, IOM, UNOCHA, UNDP, UNICEF, Islamic Development Bank (IDB), Spanish Aid Agency, Swiss Development Cooperation, Swedish International Development Cooperation Agency (SIDA), Plan International, OXFAM, IRC, Care International and Catholic Agency for Overseas Development (CAFOD), amongst others.

We are also members of the START Network and Disasters Emergency Committee (DEC).

We also have a host of other donors from various countries, details of which can be found in the Annual Report.

C. Memberships

IRW is an active member of various membership organizations.

IRW actively participates in promoting accountability and quality related activities at global and local levels through various capacity building, networking and coordination ventures.

new director

Director of Network and Resource Development

Adnan joined Islamic Relief in 2004 as a regional fundraiser in the UK. He worked in multiple roles over 10 years at Islamic Relief UK, including setting up the first digital team and leading the growth of digital fundraising and engagement. Adnan also led numerous fundraising and marketing campaigns, which played a significant part in the growth of Islamic Relief UK.

Having moved to Islamic Relief Worldwide in 2014, Adnan has held different roles that have helped grow Islamic Relief’s global digital footprint into new geographic territories, supporting Islamic Relief members with their digital and marketing growth as well as developing new products and initiatives for the Islamic Relief family.

Adnan graduated in Industrial Design and Technology from Loughborough University. He has since completed an Advanced Diploma in Business Administration from Durham University and a Diploma in Digital Marketing from the Institute of Data and Marketing.

Nadeem Azhar

General Counsel

Nadeem joined Islamic Relief Worldwide in September 2022. He has worked in the charitable sector for over a decade.

He studied Modern History and Politics at Manchester University, and at the University of Law in London before qualifying as a solicitor in 2011.

Nadeem is an experienced corporate, commercial and governance lawyer, having worked with various faith-based and grant making charities as well those in health and education settings. He was a partner at a law firm in London before moving in-house where he focused on setting up and restructuring charities and social enterprises.

Most recently, Nadeem was Lead Counsel at Mind, a leading mental health charity, where he co-authored a new federation agreement, revamped legal processes, and played a major role in developing its strategic and fundraising partnerships.

Nadeem has been a charity trustee for the Seafarers Charity, as well as many grant-making bodies and theatre companies.

Adnan Hafiz

Director of Network and Resource Development

Adnan joined Islamic Relief in 2004 as a regional fundraiser in the UK. He worked in multiple roles over 10 years at Islamic Relief UK, including setting up the first digital team and leading the growth of digital fundraising and engagement. Adnan also led numerous fundraising and marketing campaigns, which played a significant part in the growth of Islamic Relief UK.

Having moved to Islamic Relief Worldwide in 2014, Adnan has held different roles that have helped grow Islamic Relief’s global digital footprint into new geographic territories, supporting Islamic Relief members with their digital and marketing growth as well as developing new products and initiatives for the Islamic Relief family.

Adnan graduated in Industrial Design and Technology from Loughborough University. He has since completed an Advanced Diploma in Business Administration from Durham University and a Diploma in Digital Marketing from the Institute of Data and Marketing.

Board of Directors
Javed Akhtar

Director of Finance

Javed Akhtar has more than a decade of experience at Islamic Relief, having worked in a similar role between 2003-2014. In that role he strove to implement wide-ranging financial and accounting processes which aided in the transparent nature in which Islamic Relief now operates.

Javed also has diverse experience across the private sector, having worked at American chemicals and pharmaceutical giant DuPont, shipping firm FedEX and technology consultancy company Accenture. In all his roles, he prioritises using the latest technologies to improve monitoring and reporting at every level. Javed’s commitment to embracing digital end-to-end technology, enhancing accountability to our stakeholders and promoting financial transparency is ensuring that we remain at the forefront of financial developments in the sector.

By training, Javed is a chartered accountant with a Master’s degree in NGO Management with Charity Accounting and Financial Management from Cass Business School.
Board of Directors
Affan Cheema  

Director of International Programmes

Affan Cheema is an experienced leader who has spent 25 years working in the international aid sector on poverty eradication in Asia, Africa and the Middle East. He has worked in fast onset emergencies, protracted crisis and development environments whilst working for Islamic Relief Worldwide and Care International. He is also a trustee of South West International Development Network (SWIDN).

Through his career Affan has held numerous roles including institutional fundraising, programme and grant management, and programme quality assurance.  Affan’s leadership has helped Islamic Relief Worldwide secure the highly coveted Core Humanitarian Standard (CHS), seen as the sector’s premier benchmark for operational excellence.

Affan completed his BA in Economics and Geography from University of London (School of Oriental and African Studies) and his MSc in Development Administration and Planning from the University of Bristol. He is PRINCE2 qualified, is a keen sportsman and recently co-edited a book entitled -Islam and International Development: Insights for working with Muslim Communities-.
Board of Directors
Dr Hossam Said

Managing Director, Humanitarian Academy for Development (HAD)

For nearly three decades Dr Hossam has provided the strategic vision to manage, lead and develop a range of international humanitarian interventions around the world.

At the start of his career, Dr Hossam served on the Board of Directors of the Egyptian Medical Syndicate, before moving to Islamic Relief Worldwide to manage the core global business activities as International Programmes Director.

During this time the organisation increased its global reach, gaining both domestic and international repute and credibility. Dr Hossam has also served on the Islamic Relief Worldwide Board of Management and Executive Committee for the past 15 years; sharing responsibility for strategic organisational development and the change management process, whilst forging strong relationships with many other charities.

Dr Hossam gained an MBA from Aston Business School in 2004 and graduated as a Medical Doctor from Cairo University in 1981.
Board of Directors
Martin Cottingham  

Director of External Relations and Advocacy

Martin Cottingham joined Islamic Relief in 2012 as IRUK Media Relations Manager, and was appointed Head of Communications in 2015 before taking up his current position as Director of External Relations and Advocacy for Islamic Relief Worldwide.

Martin has helped Islamic Relief to increase its mainstream media profile and expand its campaigning work, producing hard-hitting advocacy reports on floods in Pakistan (2011) famine in Somalia (2012) disaster risk reduction (2013) and aid to Afghanistan (2014). He has over 20 years’ experience working in media, communications and marketing roles for international development and environmental charities.

Martin graduated from the University of London with a degree in English and Drama (1982-85) then trained as a journalist with a postgraduate diploma at City University (1986-87). He has previously worked for Christian Aid as Editor of Christian Aid News and Media Relations Manager (1988-97) for Oxfam as Regional Campaigns Manager (1997-2000) and at the Soil Association as Marketing Director (2001-2006), as well as working for a wide range of organisations as a freelance writer, researcher and communications consultant.

Tufail Hussain

Director of Islamic Relief UK

Tufail Hussain has 17 years’ experience in the humanitarian and development sector, leading on marketing and fundraising campaigns for several organisations before joining Islamic Relief UK in 2016 as Deputy Director. Tufail was appointed Director of Islamic Relief UK in 2019 and in 2021 provided valuable leadership as interim CEO of Islamic Relief Worldwide.

Tufail is driven by a passion for empowering disadvantaged youth and mentors a number of young people. He also works to strengthen engagement between British Muslims and wider society. Under his leadership, Islamic Relief UK has significantly increased its income and developed successful partnerships with communities across the country. He has travelled around the world to raise awareness of major emergencies such as the Syria, Yemen and Afghanistan crises and the floods in Pakistan and Sudan.

A father to 5 daughters and a son, Tufail is also a sports enthusiast and passionate Liverpool FC supporter. Tufail has run the London Marathon twice, raising over £35,000 for humanitarian causes.

Before joining Islamic Relief he was CEO of Orphans in Need, where he oversaw a new strategy that increased income from £2 million to £9 million in 3 years and opened up new UK and international offices. Tufail is also a trustee of the Muslim Charities Forum and a Director of TIC International (Islamic Relief Worldwide’s clothes recycling and trading arm).
Waseem Ahmad

Chief Executive Officer

Waseem Ahmad joined the Islamic Relief family over 24 years ago, serving as Programme Officer in the Balochistan province of south-western Pakistan before becoming Head of Programmes in Pakistan. Waseem then moved to Oxfam and Tearfund before returning to Islamic Relief to establish our mission in Malawi. Later serving as Head of Programme Funding and Partnerships, Waseem led the response to major crises across the globe, including the East Africa drought, Pakistan earthquake and the Indian Ocean Tsunami.

Waseem then served for nearly 6 years as our Director of International Programmes, during which time the charity secured and retained the coveted Core Humanitarian Standard certification in recognition of the quality of our programming. He was appointed CEO of Islamic Relief in May 2021.

With a special interest in community mobilisation and infrastructure, Waseem received an MSc in Project Planning and Management from the University of Bradford, as well as an MSc in Economics from Arid Agriculture University in Rawalpindi, Pakistan.

Waseem has also worked for Lepra Health in Action and is a member of the International Civil Society Centre’s Board of Trustees. The father-of-3 enjoys walking and playing football, and is a keen birdwatcher.