A decade of crisis in Syria leaves millions of people suffering like never before

This week marks 10 desperate years since the beginning of the devastating crisis in Syria. Over 11.1 million people in Syria, and millions of others who have fled the country, need humanitarian assistance.

Since the crisis began in March 2011, the Syrian people have faced unthinkable levels of hardship and loss. Recurrent rounds of violence have inflicted intense suffering and forced people to flee repeatedly in search of safety. They have experienced deepening poverty and inability to access basic resources and services.

Do not forget Syria in 2021

The humanitarian situation continues to deteriorate in the northwest, where millions of people uprooted from their homes are struggling to survive. Suffering is widespread amid shortages of food, medicine and fuel in addition to the devastating impact of the Covid-19 pandemic and the collapsing economy.

It is feared that the number of people in Syria will rise to a staggering 13 million this year.

“As the crisis enters a second decade, the Syrian people must not be forgotten. There is still time to act to prevent yet further catastrophe. In 2021, the world must no longer ignore the plight of the Syrian people”, says Tufail Hussain, interim CEO of Islamic Relief Worldwide.

“We pray to God for relief and to one day return to our homes safely.”

Umm Ismail and her children fled their village, in Jabal Al-Akrad, barefoot in the middle of the night when violence broke out five years ago.

Umm Ismail recalls: “We were sleeping when the bombing started, but woke up terrified. Children and women were screaming everywhere. We were very afraid.”

They took refuge in a neighbouring village, but soon after bombing began there too and they had to flee again. Eventually they reached the Ali camp on the Turkish-Syria border. Two of her children are very unwell.

Umm Ismail explains, “If my son is without medicine, he cannot move. We rely on charity to provide his medicines, as they are not available in hospitals in northern Syria.” Umm Ismail has also been ill over the last few years, especially in winter and amidst torrential rain and flooding.

Umm Ismail is among over 770,000 people in Syria to receive food aid from Islamic Relief last year.

“Before the crisis we ate delicious food. We used to raise livestock, live off the produce, sell the excess and earn a good livelihood. But that is in the past. Now, our house has been demolished by the bombs, our lands are burned, our livelihoods ruined and everything is lost. We can barely afford the price of bread.”

Umm Ismail is among over 770,000 people in Syria to whom Islamic Relief provided food and freshly baked bread last year.

Umm Ismail says: “Thanks to God, Islamic Relief provides us with food and hygiene baskets. The basket keeps us going for about a month. We pray to God for relief and to one day return to our homes safely.”

Helping refugee families become resilient

Mother-of-four Hoda is one of 6.2 million people to have fled Syria since the start of the crisis. She endured dire living conditions in Syria before seeking refuge in Hatay, Turkey. However, once in Turkey, finding work was almost impossible.

“I could not find a job here because this city is small and has a large number of Syrians. I cannot leave my children at home and be away from them for a long time”, says Hoda.

Islamic Relief worked with Hoda to help her earn a reliable living. She now works at an Islamic Relief greenhouse, where she has been given crops to tend and sell for profit.

Hoda’s family are just one of 450 in the area to receive help through agriculture, beekeeping and vocational development support projects provided by Islamic Relief. Many of these families have been given plots of land for them to plant tomatoes, strawberries and sustain beehives, so that they can subsequently sell the produce.

Syrian refugee Hoda, raising her children alone in Hatay, Turkey, is now earning a reliable living following support from Islamic Relief.

Working harder than ever to end the crisis in Syria

Since the crisis began, Islamic Relief has invested £350 million in delivering life-saving humanitarian programming. Last year alone, we were a lifeline for around 2.5 million* people.

We provided food, emergency healthcare, and specialist medical services such as blood banks, dialysis and heart surgery. Islamic Relief ensured vulnerable people had access to shelter and survival items including blankets and plastic sheeting. We offered life-changing livelihoods support, education interventions, and a safety net for hundreds of vulnerable orphaned children. In addition we increased access to water, sanitation and hygiene, and provided solar energy.

However, countless people in Syria continue to suffer as we mark the grim milestone of a decade of crisis. They need our help now, as much as they ever did. Over and over again, they tell us they long for peace.

Islamic Relief calls again on the international community to increase support for desperately needed humanitarian efforts and apply pressure on all parties to immediately de-escalate the violence. And crucially, we call for action to secure a lasting solution to this dreadful crisis. Peacebuilding must focus on building viable livelihoods for the poorest families as well as supporting communities to become more resilient. Only then can the people of Syria live, work, and raise children in safety and security.

Read more in our report. Help us continue to be a lifeline for those still suffering: please donate to our Syria appeal.

* Islamic Relief aims to maximise the positive impact we make by integrating projects wherever possible. In this figure, which includes people reached in all our sectors of intervention, some people may have been counted in more than one sector. For example, those who have received food, shelter, or water, sanitation and hygiene support may have also accessed health facilities supported by Islamic Relief.

new director

Director of Network and Resource Development

Adnan joined Islamic Relief in 2004 as a regional fundraiser in the UK. He worked in multiple roles over 10 years at Islamic Relief UK, including setting up the first digital team and leading the growth of digital fundraising and engagement. Adnan also led numerous fundraising and marketing campaigns, which played a significant part in the growth of Islamic Relief UK.

Having moved to Islamic Relief Worldwide in 2014, Adnan has held different roles that have helped grow Islamic Relief’s global digital footprint into new geographic territories, supporting Islamic Relief members with their digital and marketing growth as well as developing new products and initiatives for the Islamic Relief family.

Adnan graduated in Industrial Design and Technology from Loughborough University. He has since completed an Advanced Diploma in Business Administration from Durham University and a Diploma in Digital Marketing from the Institute of Data and Marketing.

Nadeem Azhar

General Counsel

Nadeem joined Islamic Relief Worldwide in September 2022. He has worked in the charitable sector for over a decade.

He studied Modern History and Politics at Manchester University, and at the University of Law in London before qualifying as a solicitor in 2011.

Nadeem is an experienced corporate, commercial and governance lawyer, having worked with various faith-based and grant making charities as well those in health and education settings. He was a partner at a law firm in London before moving in-house where he focused on setting up and restructuring charities and social enterprises.

Most recently, Nadeem was Lead Counsel at Mind, a leading mental health charity, where he co-authored a new federation agreement, revamped legal processes, and played a major role in developing its strategic and fundraising partnerships.

Nadeem has been a charity trustee for the Seafarers Charity, as well as many grant-making bodies and theatre companies.

Adnan Hafiz

Director of Network and Resource Development

Adnan joined Islamic Relief in 2004 as a regional fundraiser in the UK. He worked in multiple roles over 10 years at Islamic Relief UK, including setting up the first digital team and leading the growth of digital fundraising and engagement. Adnan also led numerous fundraising and marketing campaigns, which played a significant part in the growth of Islamic Relief UK.

Having moved to Islamic Relief Worldwide in 2014, Adnan has held different roles that have helped grow Islamic Relief’s global digital footprint into new geographic territories, supporting Islamic Relief members with their digital and marketing growth as well as developing new products and initiatives for the Islamic Relief family.

Adnan graduated in Industrial Design and Technology from Loughborough University. He has since completed an Advanced Diploma in Business Administration from Durham University and a Diploma in Digital Marketing from the Institute of Data and Marketing.

Board of Directors
Javed Akhtar

Director of Finance

Javed Akhtar has more than a decade of experience at Islamic Relief, having worked in a similar role between 2003-2014. In that role he strove to implement wide-ranging financial and accounting processes which aided in the transparent nature in which Islamic Relief now operates.

Javed also has diverse experience across the private sector, having worked at American chemicals and pharmaceutical giant DuPont, shipping firm FedEX and technology consultancy company Accenture. In all his roles, he prioritises using the latest technologies to improve monitoring and reporting at every level. Javed’s commitment to embracing digital end-to-end technology, enhancing accountability to our stakeholders and promoting financial transparency is ensuring that we remain at the forefront of financial developments in the sector.

By training, Javed is a chartered accountant with a Master’s degree in NGO Management with Charity Accounting and Financial Management from Cass Business School.
Board of Directors
Affan Cheema  

Director of International Programmes

Affan Cheema is an experienced leader who has spent 25 years working in the international aid sector on poverty eradication in Asia, Africa and the Middle East. He has worked in fast onset emergencies, protracted crisis and development environments whilst working for Islamic Relief Worldwide and Care International. He is also a trustee of South West International Development Network (SWIDN).

Through his career Affan has held numerous roles including institutional fundraising, programme and grant management, and programme quality assurance.  Affan’s leadership has helped Islamic Relief Worldwide secure the highly coveted Core Humanitarian Standard (CHS), seen as the sector’s premier benchmark for operational excellence.

Affan completed his BA in Economics and Geography from University of London (School of Oriental and African Studies) and his MSc in Development Administration and Planning from the University of Bristol. He is PRINCE2 qualified, is a keen sportsman and recently co-edited a book entitled -Islam and International Development: Insights for working with Muslim Communities-.
Board of Directors
Dr Hossam Said

Managing Director, Humanitarian Academy for Development (HAD)

For nearly three decades Dr Hossam has provided the strategic vision to manage, lead and develop a range of international humanitarian interventions around the world.

At the start of his career, Dr Hossam served on the Board of Directors of the Egyptian Medical Syndicate, before moving to Islamic Relief Worldwide to manage the core global business activities as International Programmes Director.

During this time the organisation increased its global reach, gaining both domestic and international repute and credibility. Dr Hossam has also served on the Islamic Relief Worldwide Board of Management and Executive Committee for the past 15 years; sharing responsibility for strategic organisational development and the change management process, whilst forging strong relationships with many other charities.

Dr Hossam gained an MBA from Aston Business School in 2004 and graduated as a Medical Doctor from Cairo University in 1981.
Board of Directors
Martin Cottingham  

Director of External Relations and Advocacy

Martin Cottingham joined Islamic Relief in 2012 as IRUK Media Relations Manager, and was appointed Head of Communications in 2015 before taking up his current position as Director of External Relations and Advocacy for Islamic Relief Worldwide.

Martin has helped Islamic Relief to increase its mainstream media profile and expand its campaigning work, producing hard-hitting advocacy reports on floods in Pakistan (2011) famine in Somalia (2012) disaster risk reduction (2013) and aid to Afghanistan (2014). He has over 20 years’ experience working in media, communications and marketing roles for international development and environmental charities.

Martin graduated from the University of London with a degree in English and Drama (1982-85) then trained as a journalist with a postgraduate diploma at City University (1986-87). He has previously worked for Christian Aid as Editor of Christian Aid News and Media Relations Manager (1988-97) for Oxfam as Regional Campaigns Manager (1997-2000) and at the Soil Association as Marketing Director (2001-2006), as well as working for a wide range of organisations as a freelance writer, researcher and communications consultant.

Tufail Hussain

Director of Islamic Relief UK

Tufail Hussain has 17 years’ experience in the humanitarian and development sector, leading on marketing and fundraising campaigns for several organisations before joining Islamic Relief UK in 2016 as Deputy Director. Tufail was appointed Director of Islamic Relief UK in 2019 and in 2021 provided valuable leadership as interim CEO of Islamic Relief Worldwide.

Tufail is driven by a passion for empowering disadvantaged youth and mentors a number of young people. He also works to strengthen engagement between British Muslims and wider society. Under his leadership, Islamic Relief UK has significantly increased its income and developed successful partnerships with communities across the country. He has travelled around the world to raise awareness of major emergencies such as the Syria, Yemen and Afghanistan crises and the floods in Pakistan and Sudan.

A father to 5 daughters and a son, Tufail is also a sports enthusiast and passionate Liverpool FC supporter. Tufail has run the London Marathon twice, raising over £35,000 for humanitarian causes.

Before joining Islamic Relief he was CEO of Orphans in Need, where he oversaw a new strategy that increased income from £2 million to £9 million in 3 years and opened up new UK and international offices. Tufail is also a trustee of the Muslim Charities Forum and a Director of TIC International (Islamic Relief Worldwide’s clothes recycling and trading arm).
Waseem Ahmad

Chief Executive Officer

Waseem Ahmad joined the Islamic Relief family over 24 years ago, serving as Programme Officer in the Balochistan province of south-western Pakistan before becoming Head of Programmes in Pakistan. Waseem then moved to Oxfam and Tearfund before returning to Islamic Relief to establish our mission in Malawi. Later serving as Head of Programme Funding and Partnerships, Waseem led the response to major crises across the globe, including the East Africa drought, Pakistan earthquake and the Indian Ocean Tsunami.

Waseem then served for nearly 6 years as our Director of International Programmes, during which time the charity secured and retained the coveted Core Humanitarian Standard certification in recognition of the quality of our programming. He was appointed CEO of Islamic Relief in May 2021.

With a special interest in community mobilisation and infrastructure, Waseem received an MSc in Project Planning and Management from the University of Bradford, as well as an MSc in Economics from Arid Agriculture University in Rawalpindi, Pakistan.

Waseem has also worked for Lepra Health in Action and is a member of the International Civil Society Centre’s Board of Trustees. The father-of-3 enjoys walking and playing football, and is a keen birdwatcher.