A Syrian refugee can teach us about hope and endurance

Writing for Euro News, Islamic Relief’s Kate Wiggans reflects on what she learned from an inspiring Syrian refugee in Iraq.

I’ve been working in the aid sector for more than ten years and recently, I must admit, I have been feeling jaded by a string of seemingly endless problems; from never-ending wars to climate change related disasters and the inevitable waves of displacement that follow.

It’s in this mixed mood that I returned to Iraq this week, half dreading it, half excited to come back to a place I have always loved but had not seen in more than a decade.

Islamic Relief supports refugees and people forced from their homes

My organisation, Islamic Relief, runs programmes here with refugees and the internally displaced including supporting survivors of gender-based and sexual violence.

Important work to be sure, but I wasn’t sure if I’d be able to cope with sadness and trauma on top of how rubbish things already felt in what I know is my protected bubble.

Then I met Shaza. A 30-year-old from Homs whose determination to work for a better future for everyone, despite all that she’s been through, put me to shame and busted the stereotype of a hopeless and desperate refugee wide open.

Kate Wiggans with inspiring Shaza, in Erbil.

Shaza graduated from university as a dental technician in 2010, one year before the crisis in Syria broke out. Her future and prospects were quickly destroyed as the violence escalated.

Depressed, trapped and scared half to death, she decided she couldn’t just sit there. She wanted to find strength and focus, keep moving.

Busting the ‘hopeless and desperate refugee’ stereotype

So, risking bullets and bombs, she walked to a nearby gym and found it locked. Instead of turning back, she called the owner who rushed to bring her the key and get her inside to safety. From that day on, it became her sanctuary.

Shaza is now a fitness instructor in her new adopted home of Erbil, Iraq – the only place she found that would take her in after finally fleeing Syria in 2017.

I met Shaza at a Career Centre for young people run by Islamic Relief where she gets training in leadership, advocacy and other life skills – including how to listen to and communicate, how to form goals based on her circumstances, and crucially, how to demand her rights.

She then volunteers to visit refugee camps to pass on these skills to fellow Syrians.

It is not an easy task. Shaza oozes positivity, ability, ambition and independence, but it is impossible to escape the scars that the crisis in Syria has caused.

Her husband, a doctor from her hometown of Homs, works in New York. They got married in Lebanon in October 2013 and spent 10 days together as husband and wife. He left the region, she went back to Homs. Since then, she’s only seen him four times.

Despite legal help, she says her efforts to get a visa to the US have all failed or dragged on indefinitely. Now that she is three months pregnant, her time is running out.

Apart from her friends at the gym and the centre, she is alone in Iraq. However, even at her most vulnerable, it is not her own plight that brings her close to tears.

As her voice shook, she told me: “It breaks my heart that I got the chance to survive and work and reach my dreams while others don’t. I can’t do speeches about positivity all the time because I live another life, but I do my best to motivate them, and maybe most of them will survive and can understand to keep chasing their goals. But that’s hard. I know things are outside of their control.”

In Erbil, and across Iraq’s Kurdistan region, Syrian refugees are freely allowed to work: a rare right not granted to most of the other 25 million refugees registered by the UN worldwide.

Of the more than 83,000 Syrians living in Erbil city itself, 60% live outside the city’s four camps and in host communities alongside Kurdish Iraqis as well as other internally displaced people (IDPs) from other parts of Iraq.

Still, employment opportunities are scarce and strongly favour those with skills and connections.

Determined to help others

For Shaza, and others I met this week at the training centre (including the Iraqi IDPs and local Erbil youths), helping others has become a much-needed release and despite their own struggles, every one of them is determined to do whatever they could to help others.

Shaza described it as her “addIraqiction” and says what keeps her going is a “dream to join all the people around the world who are suffering from violence, all the women who lost their children or their husbands, who lost everything and maybe make a new world without poverty, without pollution, without war and without borders.”

Today, as we mark World Refugee Day, I hope other stories like Shaza’s are shared. Hers shows how powerful survival can make you, and how people who have suffered can use their significant strength to flourish with pride and vigour – if only they allowed the freedom to do so.

Kate Wiggans is Islamic Relief Worldwide’s UN Representative in Geneva who is currently on assignment in Iraq. Her primary focus is refugees and refugee rights.

This piece was first published on Euro News on 20 June 2019. The main photo in this article was captured in 2017 and depicts people living in a camp for those forced from their homes in Mosul, Iraq.

new director

Director of Network and Resource Development

Adnan joined Islamic Relief in 2004 as a regional fundraiser in the UK. He worked in multiple roles over 10 years at Islamic Relief UK, including setting up the first digital team and leading the growth of digital fundraising and engagement. Adnan also led numerous fundraising and marketing campaigns, which played a significant part in the growth of Islamic Relief UK.

Having moved to Islamic Relief Worldwide in 2014, Adnan has held different roles that have helped grow Islamic Relief’s global digital footprint into new geographic territories, supporting Islamic Relief members with their digital and marketing growth as well as developing new products and initiatives for the Islamic Relief family.

Adnan graduated in Industrial Design and Technology from Loughborough University. He has since completed an Advanced Diploma in Business Administration from Durham University and a Diploma in Digital Marketing from the Institute of Data and Marketing.

Nadeem Azhar

General Counsel

Nadeem joined Islamic Relief Worldwide in September 2022. He has worked in the charitable sector for over a decade.

He studied Modern History and Politics at Manchester University, and at the University of Law in London before qualifying as a solicitor in 2011.

Nadeem is an experienced corporate, commercial and governance lawyer, having worked with various faith-based and grant making charities as well those in health and education settings. He was a partner at a law firm in London before moving in-house where he focused on setting up and restructuring charities and social enterprises.

Most recently, Nadeem was Lead Counsel at Mind, a leading mental health charity, where he co-authored a new federation agreement, revamped legal processes, and played a major role in developing its strategic and fundraising partnerships.

Nadeem has been a charity trustee for the Seafarers Charity, as well as many grant-making bodies and theatre companies.

Adnan Hafiz

Director of Network and Resource Development

Adnan joined Islamic Relief in 2004 as a regional fundraiser in the UK. He worked in multiple roles over 10 years at Islamic Relief UK, including setting up the first digital team and leading the growth of digital fundraising and engagement. Adnan also led numerous fundraising and marketing campaigns, which played a significant part in the growth of Islamic Relief UK.

Having moved to Islamic Relief Worldwide in 2014, Adnan has held different roles that have helped grow Islamic Relief’s global digital footprint into new geographic territories, supporting Islamic Relief members with their digital and marketing growth as well as developing new products and initiatives for the Islamic Relief family.

Adnan graduated in Industrial Design and Technology from Loughborough University. He has since completed an Advanced Diploma in Business Administration from Durham University and a Diploma in Digital Marketing from the Institute of Data and Marketing.

Board of Directors
Javed Akhtar

Director of Finance

Javed Akhtar has more than a decade of experience at Islamic Relief, having worked in a similar role between 2003-2014. In that role he strove to implement wide-ranging financial and accounting processes which aided in the transparent nature in which Islamic Relief now operates.

Javed also has diverse experience across the private sector, having worked at American chemicals and pharmaceutical giant DuPont, shipping firm FedEX and technology consultancy company Accenture. In all his roles, he prioritises using the latest technologies to improve monitoring and reporting at every level. Javed’s commitment to embracing digital end-to-end technology, enhancing accountability to our stakeholders and promoting financial transparency is ensuring that we remain at the forefront of financial developments in the sector.

By training, Javed is a chartered accountant with a Master’s degree in NGO Management with Charity Accounting and Financial Management from Cass Business School.
Board of Directors
Affan Cheema  

Director of International Programmes

Affan Cheema is an experienced leader who has spent 25 years working in the international aid sector on poverty eradication in Asia, Africa and the Middle East. He has worked in fast onset emergencies, protracted crisis and development environments whilst working for Islamic Relief Worldwide and Care International. He is also a trustee of South West International Development Network (SWIDN).

Through his career Affan has held numerous roles including institutional fundraising, programme and grant management, and programme quality assurance.  Affan’s leadership has helped Islamic Relief Worldwide secure the highly coveted Core Humanitarian Standard (CHS), seen as the sector’s premier benchmark for operational excellence.

Affan completed his BA in Economics and Geography from University of London (School of Oriental and African Studies) and his MSc in Development Administration and Planning from the University of Bristol. He is PRINCE2 qualified, is a keen sportsman and recently co-edited a book entitled -Islam and International Development: Insights for working with Muslim Communities-.
Board of Directors
Dr Hossam Said

Managing Director, Humanitarian Academy for Development (HAD)

For nearly three decades Dr Hossam has provided the strategic vision to manage, lead and develop a range of international humanitarian interventions around the world.

At the start of his career, Dr Hossam served on the Board of Directors of the Egyptian Medical Syndicate, before moving to Islamic Relief Worldwide to manage the core global business activities as International Programmes Director.

During this time the organisation increased its global reach, gaining both domestic and international repute and credibility. Dr Hossam has also served on the Islamic Relief Worldwide Board of Management and Executive Committee for the past 15 years; sharing responsibility for strategic organisational development and the change management process, whilst forging strong relationships with many other charities.

Dr Hossam gained an MBA from Aston Business School in 2004 and graduated as a Medical Doctor from Cairo University in 1981.
Board of Directors
Martin Cottingham  

Director of External Relations and Advocacy

Martin Cottingham joined Islamic Relief in 2012 as IRUK Media Relations Manager, and was appointed Head of Communications in 2015 before taking up his current position as Director of External Relations and Advocacy for Islamic Relief Worldwide.

Martin has helped Islamic Relief to increase its mainstream media profile and expand its campaigning work, producing hard-hitting advocacy reports on floods in Pakistan (2011) famine in Somalia (2012) disaster risk reduction (2013) and aid to Afghanistan (2014). He has over 20 years’ experience working in media, communications and marketing roles for international development and environmental charities.

Martin graduated from the University of London with a degree in English and Drama (1982-85) then trained as a journalist with a postgraduate diploma at City University (1986-87). He has previously worked for Christian Aid as Editor of Christian Aid News and Media Relations Manager (1988-97) for Oxfam as Regional Campaigns Manager (1997-2000) and at the Soil Association as Marketing Director (2001-2006), as well as working for a wide range of organisations as a freelance writer, researcher and communications consultant.

Tufail Hussain

Director of Islamic Relief UK

Tufail Hussain has 17 years’ experience in the humanitarian and development sector, leading on marketing and fundraising campaigns for several organisations before joining Islamic Relief UK in 2016 as Deputy Director. Tufail was appointed Director of Islamic Relief UK in 2019 and in 2021 provided valuable leadership as interim CEO of Islamic Relief Worldwide.

Tufail is driven by a passion for empowering disadvantaged youth and mentors a number of young people. He also works to strengthen engagement between British Muslims and wider society. Under his leadership, Islamic Relief UK has significantly increased its income and developed successful partnerships with communities across the country. He has travelled around the world to raise awareness of major emergencies such as the Syria, Yemen and Afghanistan crises and the floods in Pakistan and Sudan.

A father to 5 daughters and a son, Tufail is also a sports enthusiast and passionate Liverpool FC supporter. Tufail has run the London Marathon twice, raising over £35,000 for humanitarian causes.

Before joining Islamic Relief he was CEO of Orphans in Need, where he oversaw a new strategy that increased income from £2 million to £9 million in 3 years and opened up new UK and international offices. Tufail is also a trustee of the Muslim Charities Forum and a Director of TIC International (Islamic Relief Worldwide’s clothes recycling and trading arm).
Waseem Ahmad

Chief Executive Officer

Waseem Ahmad joined the Islamic Relief family over 24 years ago, serving as Programme Officer in the Balochistan province of south-western Pakistan before becoming Head of Programmes in Pakistan. Waseem then moved to Oxfam and Tearfund before returning to Islamic Relief to establish our mission in Malawi. Later serving as Head of Programme Funding and Partnerships, Waseem led the response to major crises across the globe, including the East Africa drought, Pakistan earthquake and the Indian Ocean Tsunami.

Waseem then served for nearly 6 years as our Director of International Programmes, during which time the charity secured and retained the coveted Core Humanitarian Standard certification in recognition of the quality of our programming. He was appointed CEO of Islamic Relief in May 2021.

With a special interest in community mobilisation and infrastructure, Waseem received an MSc in Project Planning and Management from the University of Bradford, as well as an MSc in Economics from Arid Agriculture University in Rawalpindi, Pakistan.

Waseem has also worked for Lepra Health in Action and is a member of the International Civil Society Centre’s Board of Trustees. The father-of-3 enjoys walking and playing football, and is a keen birdwatcher.