General Enquiries

Phone: 0121 622 0622

Write to us at:
Islamic Relief Worldwide
19 Rea St South Digbeth
Birmingham
B5 6LB,
United Kingdom

 





Complaints & Concerns

Islamic Relief wants to be accountable to our supporters and beneficiaries in the vital work we do.  That’s why we want to hear any concerns or complaints you may have and take appropriate action.

An area of particular importance is safeguarding. We take our responsibility for protecting our beneficiaries and vulnerable people against exploitation and abuse of power very seriously – see our safeguarding page for more information.

If you have  any concerns  – relating to safeguarding  or otherwise – or want to make a complaint please email us: complaints@irworldwide.org.

You can also write to us at:
Complaints Officer, Islamic Relief Worldwide, 19 Rea Street South, Birmingham B5 6LB.

We aim to deal with all concerns and complaints quickly and confidentially. We will contact you as soon as we can – typically within 5 working days. We assure you that complaints will be handled fairly and sensitively.

You can download our Complaints Policy here:

Media Enquiries

For Islamic Relief Worldwide media enquiries contact 

Manal Ameer (International Media Coordinator): manal.ameer@irworldwide.org

Alun McDonald (Head of External Relations): alun.mcdonald@irworldwide.org

 

Donation Queries

Phone: 0121 622 0622

Write to us at:
Islamic Relief Worldwide
19 Rea St South Digbeth
Birmingham
B5 6LB,
United Kingdom