When a humanitarian crisis hits a country, whether disaster or conflict, fast delivery of the right kind of aid is needed in order to save lives.

Islamic Relief’s humanitarian mission is to effectively and efficiently respond and serve disaster-affected populations in a timely manner. We achieve this through preparedness measures, the management of standby disaster response teams, and the stockpiling of goods.

When a humanitarian crisis occurs, Islamic Relief makes a decision on if and how to respond. This decision is based on a number of factors, including the type and level of need of those affected, access, partnerships we already have in the area affected, and overall security. Typically, we help by providing:

  • Food security and nutrition
  • Water supply
  • Sanitation and hygiene
  • Shelter and non-food items (NFIs)
  • Refugee/internally-displaced person (IDP) camp management/temporary settlement
  • Education
  • Cash-based interventions

We hold ourselves accountable to those we seek to assist and those who assist us.

  • Meeting needs: our support should be appropriate, relevant and timely, and responses are designed to strengthen local capacity.
  • Coordination: we work alongside other agencies and work is complementary. Resources are used responsibly.
  • Openness and transparency: we report on the finances and effectiveness of our activities, including the factors that both limit and aid our work. We learn from each experience.
  • Participation: we involve beneficiaries in the planning, implementation, monitoring and evaluation of programmes. Both they and are staff are treated well.
  • Complaints: we enable beneficiaries and staff to report on complaints and seek redress safely.