Driving systemic change to ensure persons with disabilities are included in humanitarian action

Islamic Relief’s Protection and Inclusion Advisor on age and disability, Tom Palmer, explores how humanitarian actors can accelerate progress on inclusion following the publication of the new IASC Guidelines.

Tom Palmer, Islamic Relief’s Protection and Inclusion Advisor on age and disability

Few humanitarian workers these days, whether based at an international headquarters or on the frontline of a crisis, would disagree that including persons with disabilities in their programmes is essential.

The evidence is stark:

Persons with disabilities represent more than 15% of the world’s crisis-affected population. In disasters they are more likely to lose their lives. And in displaced populations, children with disabilities are at greater risk of abuse and neglect, while women with disabilities are more likely to experience sexual violence. The vast majority of persons with disabilities face barriers to accessing humanitarian assistance and protection.

No longer seen as the domain of specialist agencies, a wide range of humanitarian actors have committed to improving disability inclusion, for example, at the 2018 Global Disability Summit. Many have now gone further and pledged to implement the new Inter-Agency Standing Committee (IASC) Guidelines on inclusion of persons with disabilities in humanitarian action.

How do we turn commitments into systemic change?

The IASC guidelines are an important milestone. Fourteen years after the first edition of the IASC Gender Handbook, and thirteen since the IASC MHPSS Guidelines, we now have guidelines for disability inclusion from the highest level of humanitarian coordination.

They provide essential, practical tips for humanitarian workers building on existing frameworks such as the Core Humanitarian Standards, Sphere Handbook, and the Humanitarian Inclusion Standards, as well other resources on more specific topics, such as children with disabilities, shelter and disability data.

Is this a paradigm shift for the humanitarian sector?

The process for developing IASC Guidelines provides an important example to follow.

They are the first such guidelines to be developed with and by persons with disabilities alongside traditional humanitarian stakeholders. This represents an essential shift to recognising persons with disabilities as experts of their own experience and agents in decision-making rather than as passive ‘victims’ or ‘beneficiaries.’

Global guidelines are often dismissed as too abstract for humanitarian field staff. But while we shouldn’t claim that they provide all the answers, they do help us to ask the right questions and demand the necessary training, resources and technical support to develop our own solutions. They also help to normalise key concepts such as universal design and reasonable accommodation.

To broaden access to the guidelines, Islamic Relief is translating them into Arabic and a collection of case studies, published jointly by the International Disability Alliance, Humanity & Inclusion and CBM, provides practical examples to accompany the guidance.

How can we bridge the training gap?

All humanitarian programmes staff must improve their level of understanding about disability. They must learn how to respectfully interact with persons with disabilities; collect and use disability data; design activities to tackle stigma and discrimination; and collaborate with organisations of persons with disabilities (OPDs) – and much more besides.

But where do they go for training?

Not all organisations can invest in bespoke in-house training programmes, or outsource training to specialised agencies. So it’s critical to work together to develop and share materials – and crucially, to collaborate with persons with disabilities in this process. As such humanitarian agencies must invest in the capacity of OPDs and recruit staff which represent the diversity of the communities we support.

This work has begun with development of a module on humanitarian action within the CRPD-SDGs BRIDGE training initiative on the rights of persons with disabilities. Islamic Relief’s Maureen Nderitu participated as an observer to the module’s first edition and has used the knowledge she gained to forge connections with OPDs in Kenya.

What tools do we need to ensure disability inclusion?

Organisations are often challenged by the scarcity of tools to implement the Guidelines. One area where this has advanced in recent years is disability data collection.

Many agencies are now adopting the Washington Group Questions, which more accurately identify persons with disabilities. Integrated into survey tools, they enable us to disaggregate needs assessment data, for example, which is essential for planning a response.

However, the questions are sometimes misused to ‘diagnose’ health issues. To avoid such pitfalls, accompanying training materials include an introductory module to sensitise users on the human rights approach to disability.

The Washington Group on Disability Statistics is developing additional question sets to identify barriers in areas such as access to education and civic participation. This often overlooked aspect of disability data is essential for understanding how to adapt interventions for inclusion.

Are humanitarian agencies collaborating enough?

A number of humanitarian actors, including the International Organisation for Migration, are working together to test questions on barriers to humanitarian assistance.

To complement the advances on data collection, Islamic Relief is testing a tool for incorporating disability into intersectional analysis of needs, control of resources, and protection risks. To ensure uptake of these tools inter-agency collaboration is vital. For example, the International Rescue Committee (IRC) has established an external advisory group, including many OPDs, to develop disability-inclusive community feedback mechanisms.

Collaboration is also at the heart of the new global Reference Group on Inclusion of Persons with Disabilities in Humanitarian Action, established to coordinate development of further tools and resources to complement the IASC Guidelines. It’s essential that field staff from non-specialised actors are involved to ensure that any tools can be integrated into all the routine processes of humanitarian action and adapted for different contexts.

What else is needed to achieve real change?

Of course, delivering systemic reforms of humanitarian policies, processes and practices requires financial investment.

Budgeting for inclusion means earmarking funds for training, accessibility, reasonable accommodations and targeted activities. And to secure the necessary resources for inclusion, fundraisers have to be able to explain the cost and value of disability inclusion to donors.

But cash alone can’t deliver the sea change that’s needed.

Organisations must integrate inclusion minimum standards into accountability mechanisms at all organisational levels – including individual objectives.

And leaders must nurture an environment in which change can happen. We need safe spaces to share and discuss failings; encouragement to seek opinions and innovation from outside the sector; and incentives to prioritise collaboration over competition as well as learning over recognition.

In my next blog, I’ll examine the ways in which Islamic Relief is contributing to developments on disability inclusion externally, and striving for systemic change internally, to deliver on inclusion of persons with disabilities in humanitarian action.

new director

Director of Network and Resource Development

Adnan joined Islamic Relief in 2004 as a regional fundraiser in the UK. He worked in multiple roles over 10 years at Islamic Relief UK, including setting up the first digital team and leading the growth of digital fundraising and engagement. Adnan also led numerous fundraising and marketing campaigns, which played a significant part in the growth of Islamic Relief UK.

Having moved to Islamic Relief Worldwide in 2014, Adnan has held different roles that have helped grow Islamic Relief’s global digital footprint into new geographic territories, supporting Islamic Relief members with their digital and marketing growth as well as developing new products and initiatives for the Islamic Relief family.

Adnan graduated in Industrial Design and Technology from Loughborough University. He has since completed an Advanced Diploma in Business Administration from Durham University and a Diploma in Digital Marketing from the Institute of Data and Marketing.

Nadeem Azhar

General Counsel

Nadeem joined Islamic Relief Worldwide in September 2022. He has worked in the charitable sector for over a decade.

He studied Modern History and Politics at Manchester University, and at the University of Law in London before qualifying as a solicitor in 2011.

Nadeem is an experienced corporate, commercial and governance lawyer, having worked with various faith-based and grant making charities as well those in health and education settings. He was a partner at a law firm in London before moving in-house where he focused on setting up and restructuring charities and social enterprises.

Most recently, Nadeem was Lead Counsel at Mind, a leading mental health charity, where he co-authored a new federation agreement, revamped legal processes, and played a major role in developing its strategic and fundraising partnerships.

Nadeem has been a charity trustee for the Seafarers Charity, as well as many grant-making bodies and theatre companies.

Adnan Hafiz

Director of Network and Resource Development

Adnan joined Islamic Relief in 2004 as a regional fundraiser in the UK. He worked in multiple roles over 10 years at Islamic Relief UK, including setting up the first digital team and leading the growth of digital fundraising and engagement. Adnan also led numerous fundraising and marketing campaigns, which played a significant part in the growth of Islamic Relief UK.

Having moved to Islamic Relief Worldwide in 2014, Adnan has held different roles that have helped grow Islamic Relief’s global digital footprint into new geographic territories, supporting Islamic Relief members with their digital and marketing growth as well as developing new products and initiatives for the Islamic Relief family.

Adnan graduated in Industrial Design and Technology from Loughborough University. He has since completed an Advanced Diploma in Business Administration from Durham University and a Diploma in Digital Marketing from the Institute of Data and Marketing.

Board of Directors
Javed Akhtar

Director of Finance

Javed Akhtar has more than a decade of experience at Islamic Relief, having worked in a similar role between 2003-2014. In that role he strove to implement wide-ranging financial and accounting processes which aided in the transparent nature in which Islamic Relief now operates.

Javed also has diverse experience across the private sector, having worked at American chemicals and pharmaceutical giant DuPont, shipping firm FedEX and technology consultancy company Accenture. In all his roles, he prioritises using the latest technologies to improve monitoring and reporting at every level. Javed’s commitment to embracing digital end-to-end technology, enhancing accountability to our stakeholders and promoting financial transparency is ensuring that we remain at the forefront of financial developments in the sector.

By training, Javed is a chartered accountant with a Master’s degree in NGO Management with Charity Accounting and Financial Management from Cass Business School.
Board of Directors
Affan Cheema  

Director of International Programmes

Affan Cheema is an experienced leader who has spent 25 years working in the international aid sector on poverty eradication in Asia, Africa and the Middle East. He has worked in fast onset emergencies, protracted crisis and development environments whilst working for Islamic Relief Worldwide and Care International. He is also a trustee of South West International Development Network (SWIDN).

Through his career Affan has held numerous roles including institutional fundraising, programme and grant management, and programme quality assurance.  Affan’s leadership has helped Islamic Relief Worldwide secure the highly coveted Core Humanitarian Standard (CHS), seen as the sector’s premier benchmark for operational excellence.

Affan completed his BA in Economics and Geography from University of London (School of Oriental and African Studies) and his MSc in Development Administration and Planning from the University of Bristol. He is PRINCE2 qualified, is a keen sportsman and recently co-edited a book entitled -Islam and International Development: Insights for working with Muslim Communities-.
Board of Directors
Dr Hossam Said

Managing Director, Humanitarian Academy for Development (HAD)

For nearly three decades Dr Hossam has provided the strategic vision to manage, lead and develop a range of international humanitarian interventions around the world.

At the start of his career, Dr Hossam served on the Board of Directors of the Egyptian Medical Syndicate, before moving to Islamic Relief Worldwide to manage the core global business activities as International Programmes Director.

During this time the organisation increased its global reach, gaining both domestic and international repute and credibility. Dr Hossam has also served on the Islamic Relief Worldwide Board of Management and Executive Committee for the past 15 years; sharing responsibility for strategic organisational development and the change management process, whilst forging strong relationships with many other charities.

Dr Hossam gained an MBA from Aston Business School in 2004 and graduated as a Medical Doctor from Cairo University in 1981.
Board of Directors
Martin Cottingham  

Director of External Relations and Advocacy

Martin Cottingham joined Islamic Relief in 2012 as IRUK Media Relations Manager, and was appointed Head of Communications in 2015 before taking up his current position as Director of External Relations and Advocacy for Islamic Relief Worldwide.

Martin has helped Islamic Relief to increase its mainstream media profile and expand its campaigning work, producing hard-hitting advocacy reports on floods in Pakistan (2011) famine in Somalia (2012) disaster risk reduction (2013) and aid to Afghanistan (2014). He has over 20 years’ experience working in media, communications and marketing roles for international development and environmental charities.

Martin graduated from the University of London with a degree in English and Drama (1982-85) then trained as a journalist with a postgraduate diploma at City University (1986-87). He has previously worked for Christian Aid as Editor of Christian Aid News and Media Relations Manager (1988-97) for Oxfam as Regional Campaigns Manager (1997-2000) and at the Soil Association as Marketing Director (2001-2006), as well as working for a wide range of organisations as a freelance writer, researcher and communications consultant.

Tufail Hussain

Director of Islamic Relief UK

Tufail Hussain has 17 years’ experience in the humanitarian and development sector, leading on marketing and fundraising campaigns for several organisations before joining Islamic Relief UK in 2016 as Deputy Director. Tufail was appointed Director of Islamic Relief UK in 2019 and in 2021 provided valuable leadership as interim CEO of Islamic Relief Worldwide.

Tufail is driven by a passion for empowering disadvantaged youth and mentors a number of young people. He also works to strengthen engagement between British Muslims and wider society. Under his leadership, Islamic Relief UK has significantly increased its income and developed successful partnerships with communities across the country. He has travelled around the world to raise awareness of major emergencies such as the Syria, Yemen and Afghanistan crises and the floods in Pakistan and Sudan.

A father to 5 daughters and a son, Tufail is also a sports enthusiast and passionate Liverpool FC supporter. Tufail has run the London Marathon twice, raising over £35,000 for humanitarian causes.

Before joining Islamic Relief he was CEO of Orphans in Need, where he oversaw a new strategy that increased income from £2 million to £9 million in 3 years and opened up new UK and international offices. Tufail is also a trustee of the Muslim Charities Forum and a Director of TIC International (Islamic Relief Worldwide’s clothes recycling and trading arm).
Waseem Ahmad

Chief Executive Officer

Waseem Ahmad joined the Islamic Relief family over 24 years ago, serving as Programme Officer in the Balochistan province of south-western Pakistan before becoming Head of Programmes in Pakistan. Waseem then moved to Oxfam and Tearfund before returning to Islamic Relief to establish our mission in Malawi. Later serving as Head of Programme Funding and Partnerships, Waseem led the response to major crises across the globe, including the East Africa drought, Pakistan earthquake and the Indian Ocean Tsunami.

Waseem then served for nearly 6 years as our Director of International Programmes, during which time the charity secured and retained the coveted Core Humanitarian Standard certification in recognition of the quality of our programming. He was appointed CEO of Islamic Relief in May 2021.

With a special interest in community mobilisation and infrastructure, Waseem received an MSc in Project Planning and Management from the University of Bradford, as well as an MSc in Economics from Arid Agriculture University in Rawalpindi, Pakistan.

Waseem has also worked for Lepra Health in Action and is a member of the International Civil Society Centre’s Board of Trustees. The father-of-3 enjoys walking and playing football, and is a keen birdwatcher.