What it’s like to be a humanitarian worker on the Covid-19 frontline in Pakistan

This World Humanitarian Day highlights the humanitarian heroes putting themselves on the Covid-19 frontline to help vulnerable people. Here Islamic Relief’s Essa Tahir reflects on the challenges and risks he and his team face as they continue delivering vital aid in Balochistan.

Essa Tahir, Area Programme Manager Balochistan

When news of the coronavirus outbreak in China started filtering through in December, I never imagined it would turn into a global pandemic – and that it would happen so fast.

By February the severity of the situation was painfully apparent as Iran was engulfed by the disease and huge numbers of pilgrims were returning home via Chagai, Balochistan.

The authorities quickly set up a camp and quarantine centre in the border city of Chagai and started quarantining suspected patients. Schools in the district were shut down, which for my family meant disappointment and uncertainty as both of my sons had nearly half of their scheduled exams cancelled.

At the same time the government also decided to ban all public gatherings and impose a lockdown, including the closing of public transport.

Missing my family

We sent my sons back to our hometown where we felt they would be safer. They’d never been away from us before and we missed them a lot. I had to regularly contact my father, a very social man who never misses a social gathering, to remind him to stay at home.

But with my sons away I could better focus on the emerging challenges that Islamic Relief was facing as Covid-19 spread rapidly throughout Pakistan.

Islamic Relief made the very difficult decision to suspend our operations in the country, including our much needed winter survival project. We staff were devastated, worried about all the people who needed Islamic Relief’s help. I wanted Islamic Relief to deliver the support vulnerable people need so desperately, and I wanted to keep everyone safe from the virus. It was hard to see how we could do both.

My colleagues and I started working from home, which was a real challenge as all our operations are community oriented and it is impossible to carry out fieldwork from home. Some donors suspended funding for key projects in Balochistan.

We didn’t want to let anyone down, especially the vulnerable people relying on us.

It also meant that, for the first time in my career, I had to travel and interact with communities in a very restricted way. It was mandatory for Islamic Relief staff and those with whom we were interacting to wear masks and gloves and observe social distancing at all times. As well as the relatively minor issue of making us often hot and uncomfortable, this posed a big challenge because first we had to educate communities about the deadly virus and its consequences.

Essa Tahir working from home.

I was acutely aware that testing for the virus was very limited in Balochistan, and my team and I were at risk of getting infected. What if I brought the virus home? If me or my wife got sick? I couldn’t help but consider the possibilities because while we did everything we could to make our operations as safe as possible, there was no way to totally eradicate the risk.

Delivering aid despite the risk

With our safer operating arrangements in place, we were able to deliver our winter emergency project. We went door to door, taking cheques to over 1,300 homes so families that had lost their livelihoods to the lockdown could buy food and pay for other essentials.

We conducted more than 250 sessions teaching communities about good hygiene practices. This meant limiting the numbers of people attending sessions and requiring everyone to wear a mask, gloves, and maintain social distance. Some people didn’t do as we asked, which was worrying. But we were motivated by the chance to provide families facing desperate times with a ray of hope.

Islamic Relief staff distributing vital items through our Covid-19 response in Pakistan.

I am proud that Islamic Relief has remained a lifeline for those in need, many of whom are facing greater suffering as a result of the pandemic. I am thankful Alhamdulillah that none of my colleagues have contracted Covid-19.

And I am encouraged that Islamic Relief has recently secured a long-term development project in Balochistan. This global health crisis has left so many people around the world in need, and already scarce humanitarian funding is now harder than ever to secure.

But this investment in building brighter futures here in Pakistan will further fan the flames of hope, and I am thankful to those that are supporting it.

Unity and collaboration is key

While Covid-19 has kept people apart physically, I see that in many respects the pandemic is driving greater unity. Communities are coming together to help their most vulnerable, donors are supporting humanitarian programmes where they are needed most, countries are collaborating to develop a cure.

So this World Humanitarian Day I urge the world to continue working together to respond to humanitarian crises, to keep sharing compassion, love and support with people in need.

During the Covid-19 pandemic, Islamic Relief continues to be a lifeline for vulnerable people around the world. Support our work: donate to our Coronavirus Appeal now.

new director

Director of Network and Resource Development

Adnan joined Islamic Relief in 2004 as a regional fundraiser in the UK. He worked in multiple roles over 10 years at Islamic Relief UK, including setting up the first digital team and leading the growth of digital fundraising and engagement. Adnan also led numerous fundraising and marketing campaigns, which played a significant part in the growth of Islamic Relief UK.

Having moved to Islamic Relief Worldwide in 2014, Adnan has held different roles that have helped grow Islamic Relief’s global digital footprint into new geographic territories, supporting Islamic Relief members with their digital and marketing growth as well as developing new products and initiatives for the Islamic Relief family.

Adnan graduated in Industrial Design and Technology from Loughborough University. He has since completed an Advanced Diploma in Business Administration from Durham University and a Diploma in Digital Marketing from the Institute of Data and Marketing.

Nadeem Azhar

General Counsel

Nadeem joined Islamic Relief Worldwide in September 2022. He has worked in the charitable sector for over a decade.

He studied Modern History and Politics at Manchester University, and at the University of Law in London before qualifying as a solicitor in 2011.

Nadeem is an experienced corporate, commercial and governance lawyer, having worked with various faith-based and grant making charities as well those in health and education settings. He was a partner at a law firm in London before moving in-house where he focused on setting up and restructuring charities and social enterprises.

Most recently, Nadeem was Lead Counsel at Mind, a leading mental health charity, where he co-authored a new federation agreement, revamped legal processes, and played a major role in developing its strategic and fundraising partnerships.

Nadeem has been a charity trustee for the Seafarers Charity, as well as many grant-making bodies and theatre companies.

Adnan Hafiz

Director of Network and Resource Development

Adnan joined Islamic Relief in 2004 as a regional fundraiser in the UK. He worked in multiple roles over 10 years at Islamic Relief UK, including setting up the first digital team and leading the growth of digital fundraising and engagement. Adnan also led numerous fundraising and marketing campaigns, which played a significant part in the growth of Islamic Relief UK.

Having moved to Islamic Relief Worldwide in 2014, Adnan has held different roles that have helped grow Islamic Relief’s global digital footprint into new geographic territories, supporting Islamic Relief members with their digital and marketing growth as well as developing new products and initiatives for the Islamic Relief family.

Adnan graduated in Industrial Design and Technology from Loughborough University. He has since completed an Advanced Diploma in Business Administration from Durham University and a Diploma in Digital Marketing from the Institute of Data and Marketing.

Board of Directors
Javed Akhtar

Director of Finance

Javed Akhtar has more than a decade of experience at Islamic Relief, having worked in a similar role between 2003-2014. In that role he strove to implement wide-ranging financial and accounting processes which aided in the transparent nature in which Islamic Relief now operates.

Javed also has diverse experience across the private sector, having worked at American chemicals and pharmaceutical giant DuPont, shipping firm FedEX and technology consultancy company Accenture. In all his roles, he prioritises using the latest technologies to improve monitoring and reporting at every level. Javed’s commitment to embracing digital end-to-end technology, enhancing accountability to our stakeholders and promoting financial transparency is ensuring that we remain at the forefront of financial developments in the sector.

By training, Javed is a chartered accountant with a Master’s degree in NGO Management with Charity Accounting and Financial Management from Cass Business School.
Board of Directors
Affan Cheema  

Director of International Programmes

Affan Cheema is an experienced leader who has spent 25 years working in the international aid sector on poverty eradication in Asia, Africa and the Middle East. He has worked in fast onset emergencies, protracted crisis and development environments whilst working for Islamic Relief Worldwide and Care International. He is also a trustee of South West International Development Network (SWIDN).

Through his career Affan has held numerous roles including institutional fundraising, programme and grant management, and programme quality assurance.  Affan’s leadership has helped Islamic Relief Worldwide secure the highly coveted Core Humanitarian Standard (CHS), seen as the sector’s premier benchmark for operational excellence.

Affan completed his BA in Economics and Geography from University of London (School of Oriental and African Studies) and his MSc in Development Administration and Planning from the University of Bristol. He is PRINCE2 qualified, is a keen sportsman and recently co-edited a book entitled -Islam and International Development: Insights for working with Muslim Communities-.
Board of Directors
Dr Hossam Said

Managing Director, Humanitarian Academy for Development (HAD)

For nearly three decades Dr Hossam has provided the strategic vision to manage, lead and develop a range of international humanitarian interventions around the world.

At the start of his career, Dr Hossam served on the Board of Directors of the Egyptian Medical Syndicate, before moving to Islamic Relief Worldwide to manage the core global business activities as International Programmes Director.

During this time the organisation increased its global reach, gaining both domestic and international repute and credibility. Dr Hossam has also served on the Islamic Relief Worldwide Board of Management and Executive Committee for the past 15 years; sharing responsibility for strategic organisational development and the change management process, whilst forging strong relationships with many other charities.

Dr Hossam gained an MBA from Aston Business School in 2004 and graduated as a Medical Doctor from Cairo University in 1981.
Board of Directors
Martin Cottingham  

Director of External Relations and Advocacy

Martin Cottingham joined Islamic Relief in 2012 as IRUK Media Relations Manager, and was appointed Head of Communications in 2015 before taking up his current position as Director of External Relations and Advocacy for Islamic Relief Worldwide.

Martin has helped Islamic Relief to increase its mainstream media profile and expand its campaigning work, producing hard-hitting advocacy reports on floods in Pakistan (2011) famine in Somalia (2012) disaster risk reduction (2013) and aid to Afghanistan (2014). He has over 20 years’ experience working in media, communications and marketing roles for international development and environmental charities.

Martin graduated from the University of London with a degree in English and Drama (1982-85) then trained as a journalist with a postgraduate diploma at City University (1986-87). He has previously worked for Christian Aid as Editor of Christian Aid News and Media Relations Manager (1988-97) for Oxfam as Regional Campaigns Manager (1997-2000) and at the Soil Association as Marketing Director (2001-2006), as well as working for a wide range of organisations as a freelance writer, researcher and communications consultant.

Tufail Hussain

Director of Islamic Relief UK

Tufail Hussain has 17 years’ experience in the humanitarian and development sector, leading on marketing and fundraising campaigns for several organisations before joining Islamic Relief UK in 2016 as Deputy Director. Tufail was appointed Director of Islamic Relief UK in 2019 and in 2021 provided valuable leadership as interim CEO of Islamic Relief Worldwide.

Tufail is driven by a passion for empowering disadvantaged youth and mentors a number of young people. He also works to strengthen engagement between British Muslims and wider society. Under his leadership, Islamic Relief UK has significantly increased its income and developed successful partnerships with communities across the country. He has travelled around the world to raise awareness of major emergencies such as the Syria, Yemen and Afghanistan crises and the floods in Pakistan and Sudan.

A father to 5 daughters and a son, Tufail is also a sports enthusiast and passionate Liverpool FC supporter. Tufail has run the London Marathon twice, raising over £35,000 for humanitarian causes.

Before joining Islamic Relief he was CEO of Orphans in Need, where he oversaw a new strategy that increased income from £2 million to £9 million in 3 years and opened up new UK and international offices. Tufail is also a trustee of the Muslim Charities Forum and a Director of TIC International (Islamic Relief Worldwide’s clothes recycling and trading arm).
Waseem Ahmad

Chief Executive Officer

Waseem Ahmad joined the Islamic Relief family over 24 years ago, serving as Programme Officer in the Balochistan province of south-western Pakistan before becoming Head of Programmes in Pakistan. Waseem then moved to Oxfam and Tearfund before returning to Islamic Relief to establish our mission in Malawi. Later serving as Head of Programme Funding and Partnerships, Waseem led the response to major crises across the globe, including the East Africa drought, Pakistan earthquake and the Indian Ocean Tsunami.

Waseem then served for nearly 6 years as our Director of International Programmes, during which time the charity secured and retained the coveted Core Humanitarian Standard certification in recognition of the quality of our programming. He was appointed CEO of Islamic Relief in May 2021.

With a special interest in community mobilisation and infrastructure, Waseem received an MSc in Project Planning and Management from the University of Bradford, as well as an MSc in Economics from Arid Agriculture University in Rawalpindi, Pakistan.

Waseem has also worked for Lepra Health in Action and is a member of the International Civil Society Centre’s Board of Trustees. The father-of-3 enjoys walking and playing football, and is a keen birdwatcher.