“You can’t imagine what it’s like to live in a tent”: comfort and dignity for Jordan’s Palestinian refugees

Fleeing conflict and hardship, many Palestinian families are trying to build new lives in Jordan – but instead they find themselves living in dire conditions. Thanks to your support, Islamic Relief is helping them to live in comfort and with dignity.

Many Palestinian refugee families are going hungry and are without reliable access to water, healthcare and shelter. Many live in dire conditions in camps, which do not meet their basic needs.

Jerash Camp, also known as Gaza Camp, in northern Jordan, is home to tens of thousands of Palestinian refugees who have been living in limbo since 1976. Housing conditions in this camp are very poor, as most homes were poorly constructed over 40 years ago.

Without the money needed to repair or improve their homes, families live in overcrowded, squalid conditions. Large families live in small, dark and poorly ventilated houses , which causes health problems.

Islamic Relief have been working to improve the living conditions in camps by repairing, maintaining and constructing homes.

Struggling with everyday life

“It is so hard to move forward amidst the bad circumstances that we have been living for years in this camp,” says mother-of-4 Menal, a resident at Jerash camp.

“My husband left me with the children in a tiny house which consists of 1 room, a bathroom and a small kitchen. I have no source of income.  There are 2 rooms in the basement but the rooms desperately need to be repaired as they are currently in poor condition.

“The general condition of the house is miserable. Before my husband passed away, the high humidity levels and the lack of ventilation in the house worsened his health condition.

“I feel afraid that I could lose my oldest child for the same reason. She is suffering from asthma and her health condition is critical. She must have clean air and good ventilation.

Menal’s youngest daughter

“My children are doing well at school, alhamdulillah. Education is so important for me – I will do my best to let them continue their studies. One of them is in the final year of high school, so she needs a calm environment to study well.

“But we don’t have extra room to give her the space she needs. On top of this, they are adults now and they need some privacy. However, we couldn’t afford this”, she says.

Forced to live in a tent

Hundreds of Palestinian families live in tents since they can’t afford to build a house or to pay rent.

“We used to live in a rented house but after I lost my job we struggled to pay the rent. My family and I were forced to leave the house to live in a small tent”, says Abu Khalid, another Palestinian refugee living in Jaresh camp.

Abu Khaled with his youngest son

Abu Khaled used to be the family breadwinner until his health meant he could no longer work.  The household now rely on the small amount of money they earn by working as daily labourers on farms during olive harvest months.

“Some good people gave me a small piece of land to build a house, but I have no money to do so”, says Abu Khaled.

“We have been living in this tent for years. You can’t imagine the life inside a tent during winter, the cold is scary. There is mud everywhere. A plastic cover may help stop rain leaking inside but it will never stop you feeling the freezing temperatures. During summer months, the heat inside the tent is unbearable”, he says.

Islamic Relief’s support

Manal’s and Abu Khaled’s family were among 17 families helped by Islamic Relief’s project to improve living conditions in the camp.

“Alhumdulillah, what Islamic Relief has done for me is such a miracle. The team visited my house and assessed the situation. They saw our house is overcrowded, since 5 people sleep in 1 room”, says Menal.

“Months later we were informed that Islamic Relief would help repair  the 2 rooms in the basement.

“We felt like finally our dua, our prayers, had been accepted. My children are so happy to have new rooms. It gave them more privacy. My oldest child is extremely happy to have a space to study. This will help her to study and focus well.

“Islamic Relief also repaired our kitchen and other facilities in the house. We really appreciate the amazing work you did for us,” she says.

Abu Khaled’s family were given a house and are now also living in much better living conditions.

“This house means everything for me. Islamic Relief have enhanced our wellbeing. Right now, we feel like any other normal family”, he says.

“The whole difficult situation that we went through has affected my children in different ways. it has affected their health, their academic attainment and their wellbeing, but now we feel safe.

“Alhamdulillah there are no words that can describe what we feel now. I would like to thank you”, he says.

Please donate now to allow us to continue our vital work to support refugees in Jordan and beyond, and to offer a lifeline to those at breaking point.

 

 

new director

Director of Network and Resource Development

Adnan joined Islamic Relief in 2004 as a regional fundraiser in the UK. He worked in multiple roles over 10 years at Islamic Relief UK, including setting up the first digital team and leading the growth of digital fundraising and engagement. Adnan also led numerous fundraising and marketing campaigns, which played a significant part in the growth of Islamic Relief UK.

Having moved to Islamic Relief Worldwide in 2014, Adnan has held different roles that have helped grow Islamic Relief’s global digital footprint into new geographic territories, supporting Islamic Relief members with their digital and marketing growth as well as developing new products and initiatives for the Islamic Relief family.

Adnan graduated in Industrial Design and Technology from Loughborough University. He has since completed an Advanced Diploma in Business Administration from Durham University and a Diploma in Digital Marketing from the Institute of Data and Marketing.

Nadeem Azhar

General Counsel

Nadeem joined Islamic Relief Worldwide in September 2022. He has worked in the charitable sector for over a decade.

He studied Modern History and Politics at Manchester University, and at the University of Law in London before qualifying as a solicitor in 2011.

Nadeem is an experienced corporate, commercial and governance lawyer, having worked with various faith-based and grant making charities as well those in health and education settings. He was a partner at a law firm in London before moving in-house where he focused on setting up and restructuring charities and social enterprises.

Most recently, Nadeem was Lead Counsel at Mind, a leading mental health charity, where he co-authored a new federation agreement, revamped legal processes, and played a major role in developing its strategic and fundraising partnerships.

Nadeem has been a charity trustee for the Seafarers Charity, as well as many grant-making bodies and theatre companies.

Adnan Hafiz

Director of Network and Resource Development

Adnan joined Islamic Relief in 2004 as a regional fundraiser in the UK. He worked in multiple roles over 10 years at Islamic Relief UK, including setting up the first digital team and leading the growth of digital fundraising and engagement. Adnan also led numerous fundraising and marketing campaigns, which played a significant part in the growth of Islamic Relief UK.

Having moved to Islamic Relief Worldwide in 2014, Adnan has held different roles that have helped grow Islamic Relief’s global digital footprint into new geographic territories, supporting Islamic Relief members with their digital and marketing growth as well as developing new products and initiatives for the Islamic Relief family.

Adnan graduated in Industrial Design and Technology from Loughborough University. He has since completed an Advanced Diploma in Business Administration from Durham University and a Diploma in Digital Marketing from the Institute of Data and Marketing.

Board of Directors
Javed Akhtar

Director of Finance

Javed Akhtar has more than a decade of experience at Islamic Relief, having worked in a similar role between 2003-2014. In that role he strove to implement wide-ranging financial and accounting processes which aided in the transparent nature in which Islamic Relief now operates.

Javed also has diverse experience across the private sector, having worked at American chemicals and pharmaceutical giant DuPont, shipping firm FedEX and technology consultancy company Accenture. In all his roles, he prioritises using the latest technologies to improve monitoring and reporting at every level. Javed’s commitment to embracing digital end-to-end technology, enhancing accountability to our stakeholders and promoting financial transparency is ensuring that we remain at the forefront of financial developments in the sector.

By training, Javed is a chartered accountant with a Master’s degree in NGO Management with Charity Accounting and Financial Management from Cass Business School.
Board of Directors
Affan Cheema  

Director of International Programmes

Affan Cheema is an experienced leader who has spent 25 years working in the international aid sector on poverty eradication in Asia, Africa and the Middle East. He has worked in fast onset emergencies, protracted crisis and development environments whilst working for Islamic Relief Worldwide and Care International. He is also a trustee of South West International Development Network (SWIDN).

Through his career Affan has held numerous roles including institutional fundraising, programme and grant management, and programme quality assurance.  Affan’s leadership has helped Islamic Relief Worldwide secure the highly coveted Core Humanitarian Standard (CHS), seen as the sector’s premier benchmark for operational excellence.

Affan completed his BA in Economics and Geography from University of London (School of Oriental and African Studies) and his MSc in Development Administration and Planning from the University of Bristol. He is PRINCE2 qualified, is a keen sportsman and recently co-edited a book entitled -Islam and International Development: Insights for working with Muslim Communities-.
Board of Directors
Dr Hossam Said

Managing Director, Humanitarian Academy for Development (HAD)

For nearly three decades Dr Hossam has provided the strategic vision to manage, lead and develop a range of international humanitarian interventions around the world.

At the start of his career, Dr Hossam served on the Board of Directors of the Egyptian Medical Syndicate, before moving to Islamic Relief Worldwide to manage the core global business activities as International Programmes Director.

During this time the organisation increased its global reach, gaining both domestic and international repute and credibility. Dr Hossam has also served on the Islamic Relief Worldwide Board of Management and Executive Committee for the past 15 years; sharing responsibility for strategic organisational development and the change management process, whilst forging strong relationships with many other charities.

Dr Hossam gained an MBA from Aston Business School in 2004 and graduated as a Medical Doctor from Cairo University in 1981.
Board of Directors
Martin Cottingham  

Director of External Relations and Advocacy

Martin Cottingham joined Islamic Relief in 2012 as IRUK Media Relations Manager, and was appointed Head of Communications in 2015 before taking up his current position as Director of External Relations and Advocacy for Islamic Relief Worldwide.

Martin has helped Islamic Relief to increase its mainstream media profile and expand its campaigning work, producing hard-hitting advocacy reports on floods in Pakistan (2011) famine in Somalia (2012) disaster risk reduction (2013) and aid to Afghanistan (2014). He has over 20 years’ experience working in media, communications and marketing roles for international development and environmental charities.

Martin graduated from the University of London with a degree in English and Drama (1982-85) then trained as a journalist with a postgraduate diploma at City University (1986-87). He has previously worked for Christian Aid as Editor of Christian Aid News and Media Relations Manager (1988-97) for Oxfam as Regional Campaigns Manager (1997-2000) and at the Soil Association as Marketing Director (2001-2006), as well as working for a wide range of organisations as a freelance writer, researcher and communications consultant.

Tufail Hussain

Director of Islamic Relief UK

Tufail Hussain has 17 years’ experience in the humanitarian and development sector, leading on marketing and fundraising campaigns for several organisations before joining Islamic Relief UK in 2016 as Deputy Director. Tufail was appointed Director of Islamic Relief UK in 2019 and in 2021 provided valuable leadership as interim CEO of Islamic Relief Worldwide.

Tufail is driven by a passion for empowering disadvantaged youth and mentors a number of young people. He also works to strengthen engagement between British Muslims and wider society. Under his leadership, Islamic Relief UK has significantly increased its income and developed successful partnerships with communities across the country. He has travelled around the world to raise awareness of major emergencies such as the Syria, Yemen and Afghanistan crises and the floods in Pakistan and Sudan.

A father to 5 daughters and a son, Tufail is also a sports enthusiast and passionate Liverpool FC supporter. Tufail has run the London Marathon twice, raising over £35,000 for humanitarian causes.

Before joining Islamic Relief he was CEO of Orphans in Need, where he oversaw a new strategy that increased income from £2 million to £9 million in 3 years and opened up new UK and international offices. Tufail is also a trustee of the Muslim Charities Forum and a Director of TIC International (Islamic Relief Worldwide’s clothes recycling and trading arm).
Waseem Ahmad

Chief Executive Officer

Waseem Ahmad joined the Islamic Relief family over 24 years ago, serving as Programme Officer in the Balochistan province of south-western Pakistan before becoming Head of Programmes in Pakistan. Waseem then moved to Oxfam and Tearfund before returning to Islamic Relief to establish our mission in Malawi. Later serving as Head of Programme Funding and Partnerships, Waseem led the response to major crises across the globe, including the East Africa drought, Pakistan earthquake and the Indian Ocean Tsunami.

Waseem then served for nearly 6 years as our Director of International Programmes, during which time the charity secured and retained the coveted Core Humanitarian Standard certification in recognition of the quality of our programming. He was appointed CEO of Islamic Relief in May 2021.

With a special interest in community mobilisation and infrastructure, Waseem received an MSc in Project Planning and Management from the University of Bradford, as well as an MSc in Economics from Arid Agriculture University in Rawalpindi, Pakistan.

Waseem has also worked for Lepra Health in Action and is a member of the International Civil Society Centre’s Board of Trustees. The father-of-3 enjoys walking and playing football, and is a keen birdwatcher.